Shipping policy

Shipping Policy

Peony roots purchased from Roots & Blooms Peony Farm are preorders for Fall 2026 shipping.

Roots are expected to ship in late October through November 2026. Exact shipping dates may vary based on seasonal timing and circumstances outside of our control. We’ll keep you updated if there are any significant changes to the expected shipping timeframe.

Orders will be shipped to the address provided at checkout. Please double-check your shipping address before placing your order. Once your order ships, you will receive an email with tracking information.

We carefully inspect and package our peony roots before shipping. If your order arrives damaged or there is a problem with your shipment, please contact us within 48 hours of delivery and include clear photos of the root, packaging, and shipping label.

Once an order has been shipped, delivery times are outside of our control. Roots & Blooms Peony Farm is not responsible for delays caused by the shipping carrier, severe weather, or an incorrect address provided by the customer. If you experience a delivery issue, please contact us and we’ll do our best to help.